POST: Authorizing Social Media Accounts in POST

This article covers the process of authorizing your social media accounts in POST. Our data indicates that a significant amount of listening comes from social media users. Connecting your Facebook and Twitter accounts in POST enables you to quickly and easily share new content with your social media followers and capitalize on that growing market


Authorizing Facebook

1. To begin, the owner of your Facebook page will need admin access to POST.  After logging into POST, he/she will navigate to Settings > Integrations.  Then, click + Connect new page in the Facebook section.

NOTE: This process must be completed by the owner of the Facebook page, not an admin, and the person must have admin access to POST.

2. Click the button to Authorize Now.


3. Then, follow the on-screen prompts to allow access to your Facebook account and page(s).  

4. Close the Facebook window and return to your POST account.  From here, you will click the Continue button to finish the setup.

5. On the next page, click Get Facebook Pages and select your page(s) from the drop-down menu.  Click Continue.

IMPORTANT: If you do not see all of the Facebook pages you manage listed in the screen above, please take the following steps:
  • Log into your Facebook account.
  • Navigate to Settings > Business Integrations and click on the POST application.  
  • From here, grant the permissions for POST to post content to each Facebook page.  
  • After completing this action, you will want to start the authorization steps over again in POST.

6. If you are an iHeart station, you can select to link your Facebook posts back to a specific iHeart page in this list step.  If not, simply check the box if you want to add Facebook publishing as a default destination for all your shows (to set it for only some shows, leave it unchecked and proceed to the next step).  Click Save publishing destination to finish.

7.  After saving, to set this Facebook account as a publishing destination for only specific shows, navigate to My Content > Shows.  Click the edit wheel next to your show of choice and navigate to step 3 of your show settings.  From here you can check the box next to one or more Facebook accounts in order to make them available as a publishing option for the show. 

 

Authorizing Twitter

1. To begin, the owner of your Twitter account will need admin access to POST.  After logging into POST, he/she will navigate to Settings > Integrations.  Then, click + Connect new page in the Twitter section.

2. Click the button to Authorize Now.

3. Follow the on-screen prompt to log into Twitter and Authorize app.

4. Close the Twitter window and return to your POST account.  From here, you will click the Continue button to finish the setup.

5. If you are an iHeart station, you can select to link your Twitter posts back to a specific iHeart page in this list step.  If not, simply check the box if you want to add Twitter publishing as a default destination for all your shows (to set it for only some shows, leave it unchecked and proceed to the next step).  Click Save publishing destination to finish.

6.  After saving, to set this Twitter account as a publishing destination for only specific shows, navigate to My Content > Shows.  Click the edit wheel next to your show of choice and navigate to step 3 of your show settings.  From here you can check the box next to one or more Twitter accounts in order to make them available as a publishing option for the show.  

Reauthorizing Facebook or Twitter

You can expect that you will need to reauthorize your Facebook or Twitter connection from time to time.  It will be required if your account owner changes or you update your Facebook or Twitter password.  Facebook and Twitter will also require the connection to be refreshed periodically, so if a post ever fails to make it to one of your social media sites, the first step would be to reauthorize your connection by following the steps below.

1.  Navigate to Settings > Integrations and click the pencil icon next to the Facebook or Twitter accounts for which you wish to edit the connection.

2. Click Reauthorize Now to restore your connection and follow the on-screen prompts.

3.  Back in POST, click through the remaining steps to Save publishing destination.

NOTE:  If you complete the reauthorization steps and your posts are still failing to publish to Facebook or Twitter, please completely delete your authorization in POST (see below) and then repeat the steps above to create the authorization again.


Deleting Facebook or Twitter Authorization

1. Navigate to Settings > Integrations and click the x next to the Facebook or Twitter account(s) for which you wish to remove the authorization. 

2. Click Confirm when asked to verify that you want to delete the authorization.


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