Initial Futuri Mobile App Setup

Before we can begin to build your station's new Futuri Mobile app, we will need to gather certain configuration items and art assets so that we can customize the app to fit your station's brand.

There are three main tasks required to set up your Futuri Mobile app:

Once these steps have been completed, Futuri will build your test app and then provide a test link so that you can download the app before it is submitted to stores. Once you have the test app, you can make some minor configuration adjustments via the Futuri Control Room, and then you'll need to tell Futuri VIP Support when you're ready to publish the app.

Each app submitted to Apple is manually reviewed by their team, which can take between 7 and 10 days. When Apple approves your app, Futuri will release that and the Android app simultaneously, in coordination with your on-air app push.

After the app has been published in both stores, Futuri VIP Support will also provide you with a share link that will automatically redirect to the App Store for iPhone/iPad users, the Google Play Store for Android users, and a page on your station website for desktop/laptop users. We recommend setting up an app page on your site and sharing that URL with Futuri VIP Support. Click here for an example of an app landing page.

Futuri Control Room Setup

When your Futuri Mobile contract has been processed by our system, Futuri VIP Support will reach out with credentials for your Futuri Control Room backend, and in that backend is a Mobile App menu with a page called Initial App Setup.

We recommend using Google Chrome for the Initial App Setup form and clicking Save at the bottom of the page as you complete each sub-section (rather than trying to save the whole page all at once, just in case of internet connection issues or other problems).

On this page, you'll need to gather the following information. Image dimensions and transparency requirements are listed on the form itself.

Setup Form SectionDetails
Existing Apps If you have an existing app for either Android or iPhone, we strongly advise you to upgrade your existing app(s) to Futuri Mobile to avoid splitting your audience and potentially causing listener confusion. We can transfer the existing app to your current iOS / Google Play developer account if necessary, although the assistance of your original app developers may be required.
App Settings These include the app's name (both in the store and on the device itself), its app store description and keywords, some basic color customization, and the raw URLs of your stream. If you have an existing app that we'll need to upgrade, we'll need its iOS App ID and Android App ID.
Logos and Splash ScreensThese are all of the logos used throughout the app and the various app stores. Dimensions and transparency requirements are listed in the form. For more information about the art assets in your Futuri Mobile app, click here.
App Features In this section, you can configure individual Futuri Mobile features, such as the Weather, Open Mic, Station Phone/Website buttons. You can always change your mind about these features later.

Once you have filled out the required fields of this form and saved at the bottom of the page, a blue "Submit to Futuri" button will appear at the top of the page. Clicking this will send your assets to Futuri VIP Support and we will begin the build process of your app.

App Store Setup

Create App Store Accounts

To publish apps, you will need Apple and Google Play Developer Accounts under your organization's name. If you have multiple stations under the same owner, those stations can share a developer account.  Refer to the instructions below to set up your accounts:

Invite Futuri to Your Accounts

With both app stores, you must add Futuri as an authorized user on your account. Invite as an admin for each before we can build and maintain your apps.

Adding a User to App Store Connect

  1. Log into our account at
  2. Navigate to "Users and Access".
  3. Click the blue plus sign to add a new user.
  4. Add Futuri Mobile, as an Admin user.  Provide access to All Apps and make sure the box under Developer Resources remains checked.
  5. Click "Invite".

Adding a User to Google Play

  1. As the account owner or admin, log into your Google Play Console at
  2. Click Settings > Users & permissions.
  3. Select Invite new user and follow the onscreen instructions. 
  4. Add Futuri Mobile, as an Admin user, and provide access to All Apps.
  5. Click Send Invitation.

Transferring App Ownership (If Needed)

If you need to transfer ownership from an old account to a new one for some reason (i.e. from your old developer's account to your own account), you can use these instructions:

IMPORTANT NOTE:  If you're transferring an Android app from a previous developer, we will need the private signing key and keystore password for that app. Your previous app developer should be able to provide this information.
Please provide confirmation of access and any needed information for app transfers to

Now Playing Setup

In order to display Now Playing metadata in your app, we will need to set up a Now Playing export from your station's automation system to Futuri. As part of this process, we will also set up our Echo software, which will allow Futuri to see your daily schedule and proactively send Instant Alerts to listeners who have requested them.

Your engineer should make an appointment with Futuri VIP Support to walk through these steps.

Jasmine is the author of this solution article.

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